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WHAT IS SOLID STATE COLOGNE?

Solid State cologne is a highly concentrated wax based cologne.

WHERE ARE SOLID STATE PRODUCTS MADE?

Solid State For Men was founded in Melbourne, Australia and all products are made locally.

WHAT'S THE DIFFERENCE BETWEEN SOLID STATE COLOGNE AND BOTTLED COLOGNE?

Unlike spritz cologne, solid cologne contains no water, ensuring a higher concentration of fragrance, and making it easy to just throw in your pocket or bag, and go.

DOES SOLID STATE TEST ON ANIMALS?

Never. We only test on willing human beings.

HOW DO I USE SOLID COLOGNE?

Swipe a finger across the cologne and apply to your pulse points on the neck and wrist. A little goes a long way; your warm skin unlocks the layers of scent throughout the day.
Throw the small, sturdy tin into your pocket or bag and reapply as required.

HOW DO I STORE MY SOLID COLOGNE?

Store Solid State away from direct sunlight and don’t leave it in a hot car. The wax-based ingredients benefit from being kept close to your body, such as a pocket, as your body heat will soften the wax  slightly and allow for easier application. Solid State will last for around two years if stored correctly.

WHERE CAN I BUY SOLID STATE PRODUCTS?

You can purchase the full range of Solid State products right here. Solid State is also available from a range of boutique stores and barbershops. Click here to view our list of stockists. If you know of a great business and would love them to stock Solid State, tell them to get in touch with us.

WHAT PAYMENTS METHODS CAN I USE?

Solid State process all payments via Shopify and accept payment via Visa, Mastercard, Amex and PayPal & Bitcoin.

DO YOU OFFER EXCHANGES OR RETURNS?

Absolutely. We happily offer an exchange or refund of your Solid State cologne if you change your mind, as long as the product is untouched. Email info@solidstateformen.com to ask about a refund or exchange.

DOES SOLID STATE PROVIDE SAMPLES?

Unfortunately due to the high volume of requests and the difficulties in shipping, we don’t provide samples.

HOW CAN I CAN A BECOME STOCKIST?

We’d love to hear from you. Just email Orders@solidstateformen.com and let us know you’re interested in becoming a stockist. We’ll get back to you shortly.

WHERE DO YOU SHIP?

We ship worldwide with the exception of a few countries that encounter issues with assurance of delivery, to find out whether we offer shipping simply enter your country at check out. For all international orders we use DHL Global mail, and for all Australian orders we use e-parcel.

DO YOU PROVIDE TRACKING WITH MY ORDER?

Yes! We provide tracking on all orders worldwide.

HOW LONG WILL MY ORDER TAKE TO ARRIVE

INTERNATIONAL:

All International orders are shipped using DHL Global Mail and take between 10-14 days on average to arrive, but sometimes longer. DHL advises that parcels can take anywhere between 2-4 weeks however we do find that they rarely take longer than 2 weeks. Tracking is provided on all international shipments.

AUSTRALIA:

All our orders are shipped within 48 business hours from our warehouse in Melbourne and shipping times vary depending on your location. Please note that timeframes do not include weekends as our fulfilment centre and postal services do not operate over weekends.


METROPOLITAN MELBOURNE: 1-3 business days 
COUNTRY VICTORIA: 3-4 business days 
SYDNEY, CANBERRA AND ADELAIDE: 2-4 business days
BRISBANE AND TASMANIA: 3-4 business days
OTHER CAPITAL CITIES: 5-6 business days
EVERYWHERE ELSE WITHIN AUSTRALIA: 3-14 business days
PERTH: 2 business days
Most remote areas: 2 to 4 business days
Very remote NSW and QLD: 8 to 10 business days

Express shipping is available Australia wide for $12.95. Express shipping time outside of capital cities varies depending on your location.

Please note that order fulfilment does not take place on Victorian (Australia) Public Holidays and shipping will be delayed accordingly.

DUTY AND IMPORT TAXES ON INTERNATIONAL SHIPMENTS

In the occurrence that your parcel has an international duty or import tax applied to it upon arrival in your country, we are unable to accept responsibility for this charge. We do take all possible measures to try to ensure that your parcel will arrive to you without a duty tax by labelling it as a gift with low value, and it is uncommon that taxes are applied to our parcels, however any extra charges are the responsibility of the customer when purchasing from an international merchant such as us. We are based in Australia and find that the only country applying duty to shipments is the UK.



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