Returns & Exchanges
We replace items within 30 days of purchase if they are defective or damaged. If you would like to exchange a product please send us an email at email@example.com
We offer a 30 trial period. If you’re not sold by night 30, you can return your product, even if you’ve used it. You will get a full refund. The return shipping is covered in all Australian metropolitan areas including Sydney, Melbourne, Brisbane, Adelaide and Perth. Outside of these areas return shipping isn't covered. We'll get you to ship the product back to our warehouse in Melbourne.
To return your product, you should mail your product to the following address and email, firstname.lastname@example.org with your order number and date of shipment.
442 Auburn Road
Hawthorn VIC 3122
If you are not 100% satisfied with your purchase within 30 days we will provide a full refund on your order. Simply email email@example.com and quote your order number and detail why you were not satisfied.