You’ve got taste. Solid State is the first company to rock both the solid and spray grooming game. We’re like that one band that has yet to make a bad album.
I’M CURIOUS. WHAT’S THE SCOOP ON SOLID STATE?
WHAT MAKES SOLID STATE GROOMING A GAME-CHANGER?
Think of Solid State grooming as the person everyone wants at their party — smart, good-looking, and smells amazing. Whether you swipe on our solid cologne or spritz our spray, we’re elevating your game without harming the planet. How? More product, less waste, all charisma.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We take it all — Visa, Mastercard, Amex, PayPal. Choose your weapon.
CAN I TRY BEFORE I BUY?
Check out our Discovery Sets to experience them all and find your signature scent! Each EDP also available in a 2ml sample.
Unfortunately we can't send solid samples your way, but with our 30-day trial, it's like taking a cologne on a test drive. Not thrilled? Full refund, even if you've dived in.*
*No refunds on sample kits
ARE THERE PLACES YOU DON'T SHIP TO?
We ship almost everywhere, but you can confirm at checkout.
**Please note that due to international shipping regulations our EDPs are not available to purchase online if you reside outside of Australia**
I HEARD YOUR PRODUCTS WERE MADE BY SACRED MONKS SOMEWHERE IN TIBET. IS THIS TRUE?
Close, but no mystical incantation involved. All our products, solid and spray alike, are conjured up right here in Melbourne, Australia. We use ingredients so good, they might as well be enchanted.
DOES SOLID STATE BELIEVE IN ANIMAL TESTING?
Our products are tested on party animals, not the cute, furry kind. No bunnies are buzzing with our colognes.
WHERE CAN I SCORE SOME?
You're in the right place. Get your fix at solidstateformen.com or hunt them down in the wild at select boutiques and barbershops. Got a shop in mind that should stock us? Give us a shout. For the more traditional type>>>STORE LOCATOR<<<
WHAT IF I CHANGE MY MIND?
No stress. You've got 30 days to return, with or without a reason. Just make sure it's in new condition, even if that means resisting the urge to mist every hour.
I RUN A SHOP. CAN I STOCK YOUR GOODS?
Absolutely. If you've got flair and a spot for us, let’s talk business. We love making new friends.>>>>Click here for more info<<<<
WHAT’S THIS ABOUT SATISFACTION GUARANTEE?
If you’re not 100% satisfied with your purchase and you send it back within 30 days, we’ll give you a full refund. Send an email to info@solidstateformen.com, quoting your order number and explaining the reason you weren’t satisfied. (Unfortunately, ‘still no phone numbers’ is not a valid reason).
Gifted your order to a friend? Unfortunately we can’t offer refunds if your friend doesn’t like it and throws it back in your face! We’d ditch that friend too. If they love the product but just not the fragrance, we’d be happy to organise an exchange for them though. Get them to reach out to us at info@solidstateformen.com quoting your order name & number.
HOW DO I EXCHANGE A PRODUCT?
The bad news: You’ve received a product that’s arrived defective or damaged. The good news: We replace all faulty items within 30 days of purchase. If this has happened to you, email us at info@solidstateformen.com.
HOW DO I GET A REFUND?
Why would you want to do that? Anyway, we offer a generous 30-day trial period, so you can get to know your products on an intimate level, and see if you click. If you’re still not in love after 30 days, you can return your product for a refund — even if you’ve used it. Just note return postage costs are not covered by us and we recommend using a standard service that offers tracking, for peace of mind that your order comes safely back to us. If we don’t receive it, we can’t give you your money back. *Refunds not available on sample kits or individual 2mls.
HOW DO I RETURN MY ORDER?
Send your product (with your name and order number) to the address below, and send your email (with your order number and date of shipment) to info@solidstateformen.com.
Solid State
13 Waterloo Rd
Collingwood VIC 3066
Australia
