FAQS

WHAT IS SOLID STATE COLOGNE?

Solid State cologne is a highly concentrated wax based cologne.

WHERE ARE SOLID STATE PRODUCTS MADE?

Solid State For Men was founded in Melbourne, Australia and all products are made locally.

WHAT'S THE DIFFERENCE BETWEEN SOLID STATE COLOGNE AND BOTTLED COLOGNE?

Unlike spritz cologne, solid cologne contains no water, ensuring a higher concentration of fragrance, and making it easy to just throw in your pocket or bag, and go.

Does Solid State test on animals?

Never. We only test on willing human beings.

How do I use Solid State cologne?

Swipe a finger across the cologne and apply to your pulse points on the neck and wrist. A little goes a long way; your warm skin unlocks the layers of scent throughout the day.

Throw the small, sturdy tin into your pocket or bag and reapply as required.

How do I store solid cologne?

Store Solid State away from direct sunlight and don’t leave it in a hot car. The wax-based ingredients benefit from being kept close to your body, such as a pocket, as your body heat will soften the wax slightly and allow for easier application. Solid State will last for around two years if stored correctly.

Where can I buy Solid State?

You can purchase the full range of Solid State products right here. Solid State is also available from a range of boutique stores and barbershops. Click here to view our list of stockists. If you know of a great business and would love them to stock Solid State, tell them to get in touch with us.

What method of payment can I use?

Solid State process all payments via Shopify and accept payment via Visa, Mastercard, Amex and PayPal.

Do you offer exchanges or returns?

We happily offer an exchange or refund of your Solid State cologne if you change your mind, as long as the product is untouched. Email info@solidstateformen.com to ask about a refund or exchange.

Does Solid State provide samples?

Unfortunately due to the high volume of requests and the difficulties in shipping, we don’t provide samples.

We want to offer Solid State to our customers. How can we find out about becoming a stockist?

We’d love to hear from you. Just email Orders@solidstateformen.com and let us know you’re interested in becoming a stockist. We’ll get back to you shortly.

Where do you ship to?

We ship worldwide. For all international orders we use DHL Global mail, and for all Australian orders we use e-parcel.

Can I track my order?

Yes! We provide tracking on all orders.

How long will it take for my order to arrive?


AUSTRALIA:

All our orders are shipped the following business day from our warehouse in Melbourne and shipping times vary depending on your location.

Metropolitan Melbourne: 1-3 days

Country Victoria: 3-4 days

Sydney, Canberra and Adelaide: 2-4 days

Brisbane and Tasmania: 3-4 days

Other capital cities: 5-6 days

Everywhere else within Australia: 3-14 days

INTERNATIONAL:

All International orders are shipped using DHL Global Mail and take between 7-11 days on average to arrive. 

Do you offer express shipping?

Express shipping is available Australia wide for $12.95. Orders placed before 10am will be shipped the same day, and will arrive the next business day in all capital cities except Perth. Express shipping time outside of capital cities varies depending on your location.

Perth: 2 business days

Most remote areas: 2 to 4 business days

Very remote NSW and QLD: 8 to 10 business days

For orders placed after 10am please allow one extra business day.